Grace Response CPR is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us, or register for training.
1. Information We Collect
When you visit our website, contact us, or register for a class, we may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Information submitted through contact or booking forms
We may also collect basic website usage information automatically, such as cookies, browser and device information, and analytics data, to help us understand how visitors use our site.
2. How We Use Information
We use the information we collect to:
- Respond to inquiries and questions
- Schedule CPR, AED, First Aid, BLS, blended learning, or group and on-site training
- Communicate about classes, services, and appointments
- Process registrations or payments when applicable
- Improve our website and services
- Maintain business and legal records
3. Information Sharing
Grace Response CPR does not sell personal information.
We may share information only with service providers that are necessary to operate our website, process payments, manage scheduling, send communications, or comply with legal requirements. These providers are expected to use information only for the services they perform on our behalf.
We may also disclose information when required by law, court order, or legal process.
4. Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors use the site and to improve the user experience. You may control cookies through your browser settings. Disabling certain cookies may affect some website features.
5. Third-Party Services
We may use external services such as payment processors, scheduling platforms, email providers, or course completion providers. These third parties have their own privacy policies governing how they handle your information. We encourage you to review their policies when interacting with those services.
6. Data Security
Grace Response CPR uses reasonable administrative and technical safeguards to protect personal information from unauthorized access, misuse, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Children's Privacy
This website is not intended to knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian involvement. If we become aware that such information has been collected without appropriate consent, reasonable steps will be taken to address it.
8. Your Choices
You may contact Grace Response CPR to ask questions about personal information we maintain, request corrections, or request deletion of your information, subject to applicable legal and recordkeeping requirements.
9. Contact Information
If you have questions about this Privacy Policy, please contact us:
10. Policy Updates
Grace Response CPR may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.